BDALab
Privacy Policy
1. Information We Collect
We may collect account information such as your name, email address, password credentials, membership status, human review credits, saved practice attempts, responses, feedback, Decision Arcade history, and purchase records.
2. Practice Responses and Feedback
Your scenario responses may be used to generate AI feedback, save your history, and process human tutor review requests. If you request human review, your scenario, answers, and account contact information may be shared with the reviewer or sent to the BDALab team for grading.
3. Payments
Payments are handled by third-party payment processors. BDALab does not store full credit card numbers. We may store purchase status, plan type, credit balances, and related checkout metadata needed to provide access.
4. How We Use Information
We use information to provide the service, save your progress, deliver memberships and human review credits, improve product quality, prevent abuse, troubleshoot issues, and communicate with you about your account or review requests.
5. Service Providers
We may use trusted providers for hosting, payments, email delivery, analytics, and AI or review workflows. These providers only receive information needed to perform their services.
6. Data Retention
We keep account and practice data while your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security.
7. Your Choices
You can contact us to request access, correction, or deletion of personal information, subject to reasonable verification and any legal or operational limits.
8. Security
We use reasonable technical and organizational measures to protect information. No online service can guarantee perfect security, so please use a strong password and keep your account credentials private.
9. Children
BDALab is intended for students preparing for admissions assessments and is not directed to children under 13.
10. Contact
Questions about this policy can be sent to ryanbaida@gmail.com.